Return and Refunds

At ISSVARA, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help. Please review our returns and refund policy for detailed information on how to proceed.

Returns:

You can return items within 30 days of receiving your order for a full refund or exchange.
Items must be unused, in their original packaging, and in the same condition as received.
Certain items, such as [list any non-returnable items, e.g., perishable goods, personalized items, or gift cards], are not eligible for returns.

Return Process:

Contact our customer support at issvaramarketing@gmail.com to initiate a return.
Provide your order details and reason for return.
Ship the item back to our provided address. Customers are responsible for return shipping costs unless the item was damaged or incorrect.

Refunds:

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within [number of days, e.g., 5-7 business days], and the amount will be credited back to your original payment method.
Shipping costs (if any) are non-refundable, except for defective or incorrect items.

Exchanges:

We offer exchanges for defective or damaged items. Contact us at issvaramarketing@gmail.com with details and photos of the issue.

Late or Missing Refunds:

If you haven’t received a refund after the specified processing time, check with your bank or payment provider. If further assistance is needed, contact us.

Tracking Your Order:

Use the tracking number provided in your shipping confirmation email to monitor the status of your delivery.

Contact Us: For any questions or assistance with returns and refunds, reach out to us at issvaramarketing@gmail.com. Our team is happy to help.

Contact Us

At ISSVARA, we are passionate about creating impactful marketing strategies that elevate brands and connect them with their audiences.

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Address

ISSVARA GENERAL TRADING CO.

Office 1300-056, Owned by AL SAQER PROPERTY MANAGEMENT L.L.C - Dubai Branch, Trade Centre 2

rajiv.vora@issvara.com

+971 505386264